Refund Policy

Effective Date: February 9, 2026

At Chasing Media, we are committed to providing high-quality resources, courses, and content to help you grow your career and business with AI skills. We believe in the value of our services and strive to ensure your satisfaction. However, we understand that sometimes circumstances change, and you may need to request a refund. Please review our refund policy below for more details:

1. Refund Eligibility

Refunds are available under the following circumstances:

  • Course Purchases: If you are not satisfied with any of our paid courses, you may request a full refund within 14 days from the date of purchase. Refunds will not be issued after this period.
  • Digital Products: For digital products like guides, eBooks, and other downloadable resources, we offer refunds within 7 days of purchase, provided the product has not been accessed or downloaded.
  • Subscriptions: Subscriptions to our content or services (including newsletters or premium AI resources) may be canceled at any time. Refunds will be processed based on the remaining period of your subscription, calculated on a pro-rata basis.

2. Non-Refundable Products

The following products and services are non-refundable:

  • AI Coaching or Consultation Services: If you’ve scheduled or attended a personalized consultation or coaching session, refunds will not be issued.
  • Downloaded Content: Any digital product that has been downloaded, accessed, or used in full will not be eligible for a refund.
  • AI Workshops or Live Sessions: If a workshop or live session has been attended or started, it is not eligible for a refund.

3. Refund Process

To request a refund, please contact our customer support team at info@chasingmedia.in with the following details:

  • Your order number or proof of purchase
  • A brief explanation of the reason for the refund request
  • For course or product refunds, any supporting documentation, such as screenshots or purchase receipts, would be helpful

Once we receive your refund request, our team will review it and process your refund within 5-7 business days. Refunds will be credited to the same payment method used at the time of purchase.

4. Late or Missing Refunds

If you haven’t received a refund within the expected time frame, please check your bank account or payment method. If the refund is still not reflected, contact us at info@chasingmedia.in for further assistance.

5. Exchanges

At this time, we do not offer exchanges for our digital products or services. However, if you have purchased a course or product that does not meet your expectations, we encourage you to reach out to us so that we can discuss a possible solution or suggest an alternative.

6. Cancellations

You can cancel your subscription to Chasing Media at any time by following the instructions in your account settings or by contacting us. Cancellations are effective at the end of your current billing cycle, and no further charges will be made.

7. Changes to Refund Policy

We may update or change this refund policy from time to time. Any changes will be posted on this page, and the new policy will be effective immediately upon posting. We encourage you to check this page periodically for any updates.

8. Contact Information

If you have any questions or concerns about our refund policy, please contact us at:

  • Email: info@chasingmedia.in

Thank you for choosing Chasing Media. We are dedicated to providing the best resources for mastering AI and supporting your career and business growth.